Support Center
Welcome to Plant Identifier Support. We are here to help you make the most of your plant identification experience with expert assistance and comprehensive guidance.
⚡ Quick Support
Need immediate assistance? Reach out to us:
💡 Frequently Asked Questions
Q: How does the AI plant identification work?
Our AI analyzes your plant photos to identify species, provide care instructions, and offer detailed information. All processing is done securely and privately.
Q: Is my plant photo data private?
Yes, absolutely. Your plant photos are stored locally on your device and all AI processing is done with complete privacy and security.
Q: How do I get the best identification results?
Take clear, well-lit photos of the plant, focusing on leaves, flowers, or distinctive features. Multiple angles can improve accuracy.
Q: Can I use the app offline?
You can view your saved plant database offline. AI identification features require an internet connection.
Q: How many plants can I identify per day?
Free users get 5 identifications per day. Premium subscribers enjoy unlimited plant identifications.
Q: What if the AI can't identify my plant?
Try taking photos from different angles or focusing on distinctive features like flowers, leaves, or bark. You can also try again later as our database is constantly updated.
🛠️ Technical Support
For technical issues or bug reports, please include:
- iOS Version
- App Version
- Description of the issue
- Steps to reproduce (if applicable)
- Photo quality and lighting conditions