Support Center
Welcome to Bird Identifier Support. We are here to help you make the most of your bird identification experience with expert assistance and comprehensive guidance.
⚡ Quick Support
Need immediate assistance? Reach out to us:
💡 Frequently Asked Questions
Q: How does the AI bird identification work?
Our AI analyzes your bird photos to identify species and provide detailed information. All processing is done securely and privately.
Q: Is my bird photo data private?
Yes, absolutely. Your bird photos are stored locally on your device and all AI processing is done with complete privacy and security.
Q: How do I get the best identification results?
Take clear, well-lit photos of the bird, focusing on key features like plumage, beak, and overall shape. Multiple angles can improve accuracy.
Q: Can I use the app offline?
You can view your saved bird database offline. AI identification features require an internet connection.
Q: How many birds can I identify per day?
Free users get 5 identifications per day. Premium subscribers enjoy unlimited identifications.
Q: What if the AI can't identify my bird?
Try taking photos from different angles or focusing on distinctive features. You can also try again later as our database is constantly updated.
🛠️ Technical Support
For technical issues or bug reports, please include:
- iOS Version
- App Version
- Description of the issue
- Steps to reproduce (if applicable)
- Photo quality and lighting conditions